All orders are handled by:

Canada Post Logo
dhl
ups
purolator

Shipping and Handling Charges:

For U.S. Orders:

A minimum of US$6.95 for Shipping & Handling charges is automatically calculated upon Checkout.

In general, orders are usually shipped within 48 hours from confirmation of your order, unless stock unavailability occurs.

All orders are sent by UPS, DHL, Purolator or by Canada Post Air Mail and are delivered within 4-8 business days from their date of shipment (customs clearing time not included).

Expected delivery times will vary depending on the State and location where the item is shipped to.

No shipping deliveries on Saturdays, Sundays and Holidays. If you place your order for shipping on a weekend or a holiday, please be aware that the shipping cycle for these orders starts on the next available business day.

Please allow a maximum of three weeks depending on stock availability.
Delivery time for U.S.A is usually about 4– 8 business days

For European Orders:

Minimum of 7 € for Shipping & Handling charges are automatically calculated upon Checkout.

In general, orders are usually shipped within 48 hours from confirmation of your order, unless stock unavailability occurs.

Orders are generally sent by UPS, DHL, Purolator or by Canada Post Air Mail or by Canada Post Surface (if this option is chosen at purchase time). A delivery time of about 5-10 business days is general for AIR MAIL and of about 6 to 8 WEEKS for SURFACE DELIVERY to Western Europe (custom clearing time not included).

Expected delivery times will vary depending on the Country and location where the item is shipped to.

No shipping deliveries on Saturdays, Sundays and Holidays. If you place your order for shipping on a weekend or a holiday, please be aware that the shipping cycle for these orders starts on the next available business day.

For International Orders outside of Western Europe:

Please submit the order you wish to place through our contact form or by phoning us at 1 (905) 918-0165.

Shipping and handling charges, depending on the country of destination, will be given to you as soon as we receive your order by fax, email or telephone.

IMPORTANT!

International orders, including orders to U.S.A, may be subject to laws not allowing entry to the country or state of destination, and/or to border taxes (e.g. customs duties, import taxes, VAT, etc.) payable prior to retrieving your package in accordance with local laws in your country or state.

We might not be able to know in advance whether any taxes or fees will be applicable to your package at the time of delivery or at what amount such taxes or fees may be, or whether shipped products will be allowed entry. by customs/laws of the country/state of shipping destination.

Any additional tariffs, custom clearance fees, duties and charges are the responsibility of the customer. Bio-Sources.com absolves itself from delays in customs and is NOT responsible for any duty required in country of shipping. or for any orders held or not released by customs in your country or state. Please note that all International orders outside of Canada are final.

Should you refuse to accept delivery at the time of arrival and merchandise is returned to us, or should shipped merchandise be held or not released by customs of country/state of destination, you will receive not receive any credit or refund.

** Delivery times are approximate and based on information from UPS, Purolator or Canada Post. These companies might delay shipping which is beyond our control.

Note: During holidays and the holiday season, orders can be delayed beyond shipping times indicated.

If a product you ordered is low in stock or on back-order, and we know that it is momentary, then we will do the following:

  1. Hold your order and ship within 8 days maximum once missing product(s) arrive back in stock.
  2. Propose a refund or credit for the missing product(s).

If you make a mistake while inputting your shipping address and the parcel returns to us, we may charge you the return shipping cost and the cost to ship back to you.

In case of Damages / No Arrival:

Please submit a detailed email with date of order, item(s) ordered, transaction payment details, and tracking number if available for us to submit to Canada Post.
Please allow appropriate time from UPS, Purolator or Canada Post investigation to take place (it can take up to 45 days).

By using this website, you agree to abide by all the terms and conditions relating to the specific carriers below:

UPS Terms and Conditions
DHL Terms and Conditions
Purolator Terms and Conditions
Canada Post Terms and Conditions

Selling Your Name and Information

Bio-Sources.com will not, under any circumstances, sell your name, address or phone number, nor will we disclose your information to any mailing lists, third parties, or outside organizations.

Payment is transmitted using SSL (Secure Socket Layer) encryption.

SSL is a proven coding system that lets your browser automatically encrypt, or scramble, data before you send it to us. Therefore when you place your order, you will be in secure mode.

Disclaimer

The information available at this site is for educational or reference purposes only and is not a substitute for professional care, nor should it be used for diagnosing or treating a health problem or disease. Before purchasing, we encourage you to make your own health care decision based upon your personal research and/or with a qualified health care practitioner.

As each individual health status is different, individual results with products sold in our website may vary.