We would like to thank you for visiting our company’s website and welcome you.

This Policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure.

By accessing and using our site or any of its contents, you will be deemed to have agreed to all the terms, conditions and notices set forth within this site without modification.

At Bio Sources we are committed to protect and respect your privacy.  We don’t ask you for personal information unless we truly need it.

We may change this Policy from time to time, so we encourage you to check this page occasionally to ensure that you are satisfied with any changes.  Your continued use of this site after any change in this Privacy Policy will establish your acceptance of such change.

If you have any questions about this Policy and our privacy practices, please send them by email to support@bio-sources.com or by phone at 1 (905) 918-0165.

Information We Collect From You

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Your IP address may also be used to help identify you and your online profile and to gather broad demographic information.

We also obtain information about you when you use our website and contact us about questions you have about our products, to opt in for our complimentary newsletter or special promotions, or if you have purchased any of our natural health products.

The personal information we collect about you might include your name, address, email address, IP address, and information about your location. If you purchase a product from us, your card information is not seen or held by us, it is collected by our third-party payment processors, like Paypal, who specialise in the secure online capture and processing of credit/debit card transactions, as explained below.

Information we collect from Purchases

Every purchase you make in Bio+ Sources Health’s online store is safe. All information you provide to Bio+ Sources is transmitted using SSL (Secure Socket Layer) encryption. SSL is a proven coding system that lets your browser automatically encrypt, or scramble, data before you send it to us. Therefore, when you place your order, you will be in secure mode. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page. When you enter your credit-card information, it will be encrypted through the Paypal gateway payment system so that it cannot be read as it travels over the Internet.

The personal information you submit is used for receipt and shipping purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you. When you place an order through our site, we maintain this information for our records unless and until you ask us to delete this information. If you have questions about deleting or correcting your personal data please contact us at support@bio-sources.com. To protect your privacy and security, we may take reasonable steps to help verify your identity before granting access or making corrections.

Use of Your Personal Information

We hate spamming! Therefore, at Bio+ Sources we will not, under any circumstances, sell your name, address, email address or phone number or any other personal information, nor will we disclose your information to any mailing lists, third parties, or outside organizations.

We will only use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to fulfill and deliver an order placed through the Site. Additionally, we may use your order information to:

  • Provide you with documentation or communications which you have requested
  • Seek your views or opinions on the products we provide;
  • Improve our customer service: your information helps us to more effectively respond to your customer service requests and support needs.
  • Promote a promotion, survey or other site feature.
  • Follow up with you after interaction by email or phone inquiry
  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Protecting The Privacy of Children

This website is not intended or designed to attract children under the age of 13 and we do not intentionally or knowingly collect personal information from any person under the age of 13. Since we do not collect such information, we have no such information to protect, use or to disclose to Third Parties.

If you are under the age of 18, please use this website only with the involvement of a parent or guardian and do not submit any personal information to us.

The Security of Your Information

All of your Personal Data remain private and confidential. The security of your Personal Data is extremely important to us.                                                                           We take precautions to protect your information. When you submit sensitive information via the Site, your information is protected both online and offline.

However, while we take security seriously and take numerous precautions to protect the security of Personally Identifiable Information, unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we employ commercially reasonable security measures to protect data and seek to partner with companies which do the same, we cannot guarantee the security of any information transmitted to or from the Website and are not responsible for the actions of any third parties that may receive any such information.

When orders are placed over the phone and credit card information are shared with us, we do not keep any financial information unless you authorize us to do so, and in that case any confidential, personal and credit card information are stored off line (not in the Cloud) and safely protected.

The computers/servers in which we store personally identifiable information are kept in a secure environment.

Use of Cookies

Cookies are pieces of information that a site transfers to your computer’s hard disk for record keeping purposes. Cookies can make the Web more useful by storing information about your preferences on a particular site. They also help us remember and process the items in your shopping cart, as well as understand and save your preferences for future visits.

The use of cookies is an industry standard, and Bio+ Sources uses them to provide useful features for its members. Cookies in and of themselves do not personally identify users, although they do identify a user’s computer, the usage of Bio+ Sources website, and user’s website access preferences.

Most browsers are initially set to accept cookies. If you prefer to set yours to refuse cookies, you may not be able to take full advantage of the Bio+ Sources website since certain functions and conveniences of our site may not work properly. However, if you accept our cookie we will not, without your consent, link the cookie information relating to your personal information on our site.

Use of Links

Our site contains links to other web sites that may collect personally identifiable information about you. Such links are provided for your convenience and reference only. When you click on one of these links, you are entering another web site for which Bio+ Sources has no responsibility. Furthermore, this Privacy Policy does not cover the information practices, policies or use of cookies at such web sites. We encourage you to read the privacy policies of all such sites, as their policies may be materially different from Bio+ Sources Privacy Policy.

Please be aware that Bio+ Sources contains links to other web sites that are provided solely as a convenience to you and not as an endorsement by Bio+ Sources or its third-party providers or distributors of the contents of such other web sites. Neither Bio+ Sources nor any third-party provider or distributor shall be responsible for the content of any other web sites and make no representation or warranty regarding any other web sites or the contents or materials on such web sites.

Modification and Your Rights

We may change this Policy from time to time, so we encourage you to check this page occasionally to ensure that you are satisfied with any changes.  Your continued use of this site after any change in this Privacy Policy will establish your acceptance of such change.

If you have any questions about this Policy and our privacy practices please contact us at support@bio-sources.com or by phone at 1 (905) 918-0165.

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. Please contact us at support@bio-sources.com or by phone at 1 (905) 918-0165, should you wish to do so. To protect your privacy and security, we may take reasonable steps to help verify your identity before granting access or making corrections.

Updated May 25, 2018